Performance Measurement Related Podcasts
Measuring call center key performance indicators to optimize
Posted by admin / Under Performance Measurement
In this podcast, listeners will find out which call center key performance indicators (KPIs) have the biggest impact on the bottom line and the customer experience. Get tips from a call center me
Published on Monday 8th of March 2010 07:35:41 PM
Podcast: Importance of Sales Qualification: The Pipeline
Posted by admin / Under Performance Measurement
In the Podcast entitled “The Importance of Sales Qualification in the Sales Process” it is argued that companies can benefit from using qualification profiles as a means for sales managers to not only understand and document sales processes but to provide leadership and uniformity in providing standards to measure performance.
Published on Monday 8th of March 2010 07:35:41 PM
The Power of Listening
Posted by admin / Under Performance Measurement
CEOs and executives run at a phenomenal pace to make performance happen. But what happens when you stop and listen to those who create the results that executive performance is measured by? An interview with Dennis Sandow, social biologist.
Published on Monday 8th of March 2010 07:35:41 PM
Social Media Performance Measurement
Posted by admin / Under Performance Measurement
This is an excellent podcast with links to good business sense commentary on social media measurement .
Published on Monday 8th of March 2010 07:35:41 PM
Adsense for Podcasts…How Do You Measure It?
Posted by admin / Under Performance Measurement
Podcasting consultant/author Jason Van Orden analyzes performance measurement issues with possible new Google AdSense for podcasts. Earlier he took a look at how receptive (or not) audiences will be to contextual ads, and technical insertion issues.
Published on Monday 8th of March 2010 07:35:41 PM
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